Terms and Conditions

Introduction

These Terms and Conditions govern your use of ClaimRev’s medical claims clearinghouse and revenue cycle management services. By accessing or using our services, you agree to be bound by these terms. If you do not agree, please discontinue use of our services.

1. Services Provided

ClaimRev provides electronic medical claims submission, eligibility verification, claim tracking, and related revenue cycle services. Our platform connects healthcare providers with insurance payers to streamline the reimbursement process. Services are provided on a month-to-month basis with no long-term contracts required.

2. Client Responsibilities

• Monitor submitted claims and respond to rejections or corrections in a timely manner
• Keep your account information, provider details, and billing information accurate and up to date
• Protect your login credentials and notify us immediately of any unauthorized account access
• Ensure that all claims submitted comply with applicable payer policies and regulations

3. Termination & Data Access

Either party may terminate services with written notice. Account access ends on the termination date. ERAs (Electronic Remittance Advices) must be transferred or downloaded prior to the termination date. Clients who require continued access to receive ERAs after termination may do so at the full monthly rate. Data is securely purged in accordance with HIPAA-compliant retention policies once the account is closed. ClaimRev is not responsible for data loss resulting from failure to export prior to the termination date.

4. Limitation of Liability

ClaimRev facilitates the transmission of claims to payers but does not guarantee payment or reimbursement. We are not liable for unpaid, delayed, or denied claims resulting from client inaction, inaccurate information, or payer-side decisions. Insurance coverage updates that occur after eligibility verification are beyond our control. Our total liability in any dispute shall not exceed fees paid in the prior 90 days.

5. SMS Communications

By providing your phone number, you consent to receive SMS messages from ClaimRev related to your account or services. Message and data rates may apply. Reply STOP to unsubscribe at any time.

6. Intellectual Property

All content on this website — including branding, software, service documentation, and written materials — is the intellectual property of Claim Revolution LLC. Reproduction, distribution, or use of any content without express written permission is prohibited.

7. Dispute Resolution

In the event of a dispute, both parties agree to attempt resolution through good-faith mediation in Tulsa County, Oklahoma before pursuing legal action. Disputes eligible for small claims court may be filed without prior mediation.

8. Governing Law

These Terms are governed by the laws of the State of Oklahoma. Where applicable, tribal jurisdiction may also apply in accordance with ClaimRev’s status as a Cherokee Nation vendor and Native Woman-Owned Business.

9. Contact Us

Questions about these Terms? We’re happy to help.